***ATTENTION: HOLYOKE WATER AND SEWER CUSTOMERS: IMPORTANT PLEASE READ***

There has been a change to your Account Numbers. All Account Numbers will now be 6 digits long after the WR/SR. This will affect online bill payment accounts. The bills with 6 digit account numbers will no longer be associated with the 5 digit accounts that have been created. This means the AUTOPAY OPTION will not work with the new bills. You will need to create a new account. Please accept our apologies for any inconvenience this may have caused you.





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